Terms of service

Effective Date: 10/12/2025

Welcome to Ette Naturals. By using our website and purchasing our products, you agree to the following terms and conditions:

1. Purpose of Our Products

  • Ette Naturals sells skincare products designed to help women build confidence by achieving radiant, healthy skin without bleaching.

2. Eligibility

  • Anyone can shop from our website. There are no restrictions based on location, provided you can complete payment and delivery.

3. Payment

  • We accept all forms of payment available on our website.

  • Payment confirms your order. Orders are processed once payment is successfully received.

  • Any excess payments or payments made by mistake to our accounts will be used as a store credit.
  • We do not do refunds.
  • We do not do exchange of products, so please confirm your order properly before it is sent out.

4. Order Cancellation

  • We reserve the right to refuse or cancel an order if we sense the customer may be difficult to handle based on past interactions or behavior. This is done solely to protect the integrity of our business and customer experience.

5. Purchase Flexibility

  • Customers may purchase products whenever they are financially ready.

6. Pricing

  • Product prices may increase based on fluctuations in the dollar rate, as raw materials are imported.

7. Intellectual Property

  • All photos, videos, and content on our website or social media platforms are protected. Unauthorized use of our content is prohibited.

8. Technical Errors

  • Ette Naturals takes responsibility for any technical errors on the website that may affect your order, including incorrect pricing or transaction issues.

9. Contact

  • For questions, concerns, or support, customers can reach us via:

  • Phone/WhatsApp: 0244536908