Refund policy

Effective Date: 10/12/2025

At Ette Naturals, we take pride in the quality and integrity of our skincare products. Please read our policy carefully before making a purchase.

1. No Refunds

• We do not accept any refunds under any circumstances. Once a purchase is made, the transaction is final.

• Absolutely no exceptions will be made for dissatisfaction or change of mind.

2. No Returns

• We do not accept returns for any of our products. All sales are final.

• This policy ensures the safety and hygiene of our skincare products for all customers.

3. Replacements

• We only replace products in cases where Ette Naturals is at fault, such as damaged or defective items.

• Any replacement requests must be communicated immediately upon receipt of the product.

4. Exchanges

• We do not allow exchanges. Customers cannot swap one product for another.

5. Processing Time

• There is no processing time for refunds or returns, as they are not offered.

6. Customer Responsibility

• We trust our customers to carefully review product descriptions, ingredients, and usage instructions before making a purchase.

By purchasing from Ette Naturals, you agree to this strict no-return, no-refund policy.

Contact Us
For questions or concerns regarding a replacement due to an error on our part:

• WhatsApp: 0244536908