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Contact us
We're here to help you find the right products for your skin.
Reach us
- 024-453-6908We're happy to help!
- @ette_naturals
- @EtteNaturals
- TikTok
- @kukua_olive
- YouTube
- @ettenaturals
- Shop
- Online only Based in Accra, Ghana.
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Frequently asked questions
What products do you sell?
We sell skincare products such as body creams, soaps, scrubs, body oils, facial oils and serums.
How do you place an order?
Visit our website, choose your items, add them to the cart, and proceed to checkout. You’ll get confirmation once you complete payment.
What payment methods do you accept?
We accept Mobile Money, Paystack (Visa/Mastercard), and bank transfers.
Do you offer delivery? How long does it take?
Yes, we deliver worldwide.
How much is delivery?
Delivery is calculated based on your location determined by the courier service.
Can you track your order?
Yes! We send you updates by WhatsApp.
Do you allow returns or exchanges?
No! We do not allow returns or exchanges.
What items are non-refundable?
None of our items are refundable.
How do you contact us if you have a problem?
You can WhatsApp us on 024-453-6908. We’re happy to help!
Do you have a physical shop?
Not yet. We are currently an online-only store based in Accra, Ghana.
Do you ship outside Ghana?
Yes, we ship internationally.
How can I stay updated on new products or sales?
Follow us on Facebook (@EtteNaturals), (Instagram (@ette_naturals), TikTok (@kukua_olive), YouTube (@ettenaturals), WhatsApp us on 024-453-6908 or subscribe to our email list on the website for updates.
Still have a question? WhatsApp us